Patrons with Individual Needs
The Arts Centre Gold Coast is committed to providing access to the performing arts for visitors with special needs.
If you require any mobility assistance, please call the Box Office on 5588 4000 to book your tickets, and notify the staff at this time. We will then arrange for Front of House staff to assist you when you arrive at the theatre.
Parking and Drop Off
Parking for people with mobility difficulties is available right out the front of the centre. A wheelchair-accessible ramp is available between the street level and the Art Gallery foyer.
People with mobility issues may be dropped off in the designated set-down and pick up area located in the porte cachere out the front of The Arts Centre Gold Coast. Please see map
The Arts Theatre and Arts Cinema are both wheelchair accessible. If you require wheelchair access and seating at the Arts Theatre, please notify Box Office when you book your tickets. We don’t require advance notice for wheelchair access to the Arts Cinema.
Wheelchairs are available for patron use but must be booked ahead of time with Box Office by phoning 5588 4000.
Guide, hearing and assistance dogs
We welcome patrons accompanied by guide dogs. Please notify the Box Office staff when you book your tickets.
As an affiliate of the Queensland Government’s Companion Card program, The Arts Centre Gold Coast provides Companion Card holders a second ticket for their chosen companion at no cost. Please request this Box Office when you phone to book your tickets.
Hearing in the Arts Theatre
The Arts Theatre is equipped with Sennheiser Infra-Red Sound Reinforcement. This system can assist patrons with all levels of hearing impairment including hearing aids. The Sennheiser equipment can be obtained, free of charge, from the Box Office. Please notify the Box Office staff when you book, and we will ensure the system is ready for you to collect upon your arrival.
The Arts Centre Gold Coast has lifts which assist patrons with mobility difficulties to access all levels. Please note some lifts require the Arts Centre staff to operate.
Wheelchair accessible toilets are located on all floors.
Restaurants and bars
The Arts Café and foyer bar are accessible by wheelchair.